When a communication is received through the SMTP channel, a crucial step is selecting the appropriate scenario for the request. This selection is based on conditions formulated in the form of scripts within the scenario. These scripts are carefully crafted to consider various factors, including the size of the email, number of attachments, subject text, and recipients.

Furthermore, the scenarios play a vital role in defining scripts that modify email messages, shaping them to deliver a final content that aligns with specific requirements. This capability enhances the versatility and adaptability of our system, catering to diverse communication needs.

In instances where communications are received via REST or SOAP APIs, the scenario selection process expands its criteria. In addition to conditions, scenarios may be chosen based on the name of the scenario itself. This flexible approach empowers seamless communication processing, offering tailored solutions for various scenarios.

The design and structure of emails are determined by scripts, utilizing the JavaScript language with predefined functions to craft email content. This grants numerous options, such as adding attachments, digitally signing emails or attachments, modifying email text, incorporating track pixels, adding QR codes, and managing recipients. Alternatively, our platform offers an efficient way to build emails using templates. With templates, you gain the ability to design emails with customizable elements and set source data for personalized email communication. Moreover, you can seamlessly manage attachments, further enhancing the versatility of your email campaigns.

We offer a dedicated service designed exclusively for tracking emails. Whenever an email is set for tracking within the script, our sophisticated tracking service takes charge. This service diligently monitors the delivery status of tracked emails, ensuring you receive real-time insights into their progress. Experience the convenience and reliability of our email tracking service, empowering you to stay informed about the delivery status of your critical communications.

At Domail, we employ an efficient system where communication requests are diligently collected into queues following processing. This queue-based approach allows for meticulous handling and ensures that each communication is systematically addressed. Moreover, we understand the significance of prioritization in email communication. To cater to this need, our system allows the prioritization of certain emails. These prioritized emails are promptly pushed to a priority queue, guaranteeing expedited delivery and ensuring urgent messages are sent swiftly.

You can efficiently schedule both campaign emails and requests received through SOAP or REST APIs for sending. Whether you are executing email campaigns or managing incoming communication through APIs, our system enables you to set precise schedules for sending, ensuring timely and strategic delivery.

The reporting process is methodically defined within each scenario. Our system provides the flexibility to set the reporting frequency and specify the recipients who will receive the reports.The generated reports are presented in CSV format, guaranteeing accessibility and compatibility with various data analysis tools. Additionally, our platform supports subreports, empowering you to generate specialized reports and effortlessly share them with designated recipients.

Domail utilizes our own COAR© Archive solution, allowing to securely archive all email communications. With the flexibility to define retention times based on scenarios for each communication, you have complete control over how long your archived data is stored. This ensures compliance with retention policies and provides easy access to historical communications when needed.

Ensure your email deliverability and maintain a clean recipient list with our automatic blacklisting feature. By identifying undeliverable or non-existent email addresses, our system automatically adds them to the blacklist, preventing future communication attempts. This helps you maintain a high-quality contact list, optimize your email campaigns, and improve overall deliverability rates.

Scenarios form the cornerstone of our email processing system, playing a vital role in delivering efficient communication. Each incoming request is matched to a scenario based on defined parameters, ensuring seamless processing. We offer three types of scenarios:

• SMTP Scenario: Designed for requests received through the SMTP channel.
• SOAP/REST Scenario: Tailored for requests arriving via SOAP/REST APIs, without utilizing a template.
• SOAP/REST with Template Scenario: Specifically crafted for requests arriving through SOAP/REST APIs and utilizing a template.

Every scenario can have predefined usage conditions, allowing the server to intelligently select the most appropriate scenario based on these conditions. Within each scenario, you'll find a script that enables you to define functions, empowering you to create customized and dynamic emails. With this level of flexibility and control, our scenarios and scripting capabilities streamline your email processing and ensure optimal communication efficiency.

Templates in our software are the backbone of email creation, defining the design and structure of your email's source data. With three types of source data options available - CSV files, JSON format files, or key-value pairs - you have the flexibility to choose the most suitable format for your needs. CSV files can even include nested files, enabling the creation of tables within your emails. Additionally, you can define attachments directly within the source file. But it doesn't stop there. Our software also offers a design editor, empowering you to create visually stunning templates. With the ability to import images and customize the layout, you can effortlessly bring your unique branding and style to life. Experience the freedom and creativity of our template management, and captivate your audience with beautifully designed emails.

Create and manage campaigns, each with its own customizable template defining the content and design of your emails. These fully parameterized templates offer unparalleled flexibility. Schedule campaigns precisely down to the second or start them manually, ensuring optimal timing for maximum impact. Specify the input data for each campaign, utilizing CSV files, JSON format files, or manually set key-value pairs. With the ability to include attachments in each email, Domail provides a comprehensive solution for crafting dynamic and engaging email campaigns.

Our user management feature offers two distinct modes to suit your organization's needs. In the first mode, seamless integration with your existing company infrastructure is achieved by utilizing LDAP or Active Directory. User management in this mode is facilitated through LDAP or Active Directory, while Domail focuses on managing user roles. Alternatively, Domail can operate with its own local LDAP, allowing you to create and edit users, manage passwords, and assign roles directly through the user interface. Experience the flexibility of our user management feature, tailored to accommodate your preferred mode of operation, whether through existing infrastructure integration or local LDAP management.

Our user interface (UI) is not only responsive and visually appealing but also equipped with robust monitoring features, allowing you to stay in full control of your email communications. With the ability to track and analyze performance metrics, you can make data-driven decisions to optimize your strategies. Additionally, our UI enables you to conveniently preview emails before sending, ensuring accuracy and professional presentation. Seamlessly execute calls to action within your email communications, driving engagement and enhancing your overall email marketing efforts. Experience the power and versatility of our user interface, designed to empower you with comprehensive control and efficient management of your email campaigns.

Our user interface offers a range of actions that can be performed on each communication. You have the ability to export reports, resend emails, forward messages to other recipients, and even reprocess the communication request to generate emails once again. Additionally, if the emails have not been sent yet, you can easily cancel the sending process. The user interface also provides dedicated screens for previewing emails, accessing logs, and monitoring delivery statuses.

Our product offers a dedicated statistics screen with informative charts that provide a comprehensive view of your sent communications. With the ability to filter data based on scenarios, statistics, and email parameters, you can easily analyze and track performance. The charts offer insights based on communication status, error types, and delivery status.

Our dashboard feature serves as a centralized hub, providing you with a comprehensive overview of all critical information in one place. With interactive graphs and charts, it offers real-time insights into email performance, including the number of sent emails, error occurrences, and the utilization of different scenarios across various timeframes such as days, weeks, and months. Stay informed and make data-driven decisions with ease using our intuitive dashboard, designed to streamline your workflow and maximize your email campaign effectiveness.

Domail offers a comprehensive image and attachment management feature, empowering you to effortlessly handle a gallery of images and a wide range of attachment files for your emails. With the ability to add, remove, and share images and attachments, you can seamlessly integrate them into email templates, ensuring visually compelling and engaging communication. Simplify your workflow and elevate your email content with our powerful image and attachment management capabilities.